Medical 1 Provides a Culture of Caring
For the past 15 years, Medical 1 Physician & Healthcare Supplies Ltd. has been helping people get the medical supplies they need, offering personalized service and expertise. Providing a range of health care supplies to physicians’ offices, pharmacies, care homes and individuals province-wide, the business has built its excellent reputation the old-fashioned way — through word of mouth.
When new owners Walter and Ruth Pradzynski took over Medical 1 in 2018, they knew they were buying not only a business, but a culture of caring, professionalism and respect. Now with a new location, expanding customer base and website launching soon, Medical 1 is embracing its next chapter, able to further meet the needs of its clientele.
“Our goal is to make Medical 1 the premier store for medical supplies in Saskatchewan,” says Ruth. “We want to provide exceptional client service and be known as the place to go for all medical supply needs.”
Medical 1 carries products such as ostomy supplies, catheters, skin and wound care, athletic supplies and exam room supplies. The retail storefront is bright and welcoming, and the friendly staff members help put customers at ease who may be struggling with their health. “Sometimes our customers are dealing with sensitive, personal issues,” says long-time sales associate Pat. “We listen, understand and help them with the expertise they need.”
Along with standard health care supplies, Medical 1 offers innovative products. Massage therapists turn to the company for its TheraHeat™ TENS Machines, a muscle stimulating device that combines heat with stimulation. Another popular product is the Fever-Bugz®, a stick-on temperature-taking gauge for kids that allows temperature monitoring for 48 hours.
Customers with respiratory issues appreciate the travel-size Sonair™ Ultrasonic Mesh nebulizers available at Medical 1. And tattooists and aestheticians rely on the business for its selection of powder-free nitrile and/or vinyl gloves. First aid kits in a variety of sizes are also available, meeting the needs of personal use as well as restaurants and other businesses.
Customers can place orders in person or by phone, email or fax. The company’s informational website (launching soon) will feature product images, descriptions and item numbers, making it easy to preview products prior to placing orders. Shipping is free province-wide.
Pat says that while many of Medical 1’s supplies are readily available, customers are encouraged to always ask for what they need because many products can be brought in within a few days. (The same advice will apply to browsing the website, as Medical 1 may be able to order products not featured on the site.)
Medical 1 strives to be very competitively priced. It’s an aspect of the business that customers appreciate along with the one-on-one service. Competitive pricing has always been a foundation of the business and continues under its new ownership.
For many long-term customers, the rapport they have with Medical 1 staff keeps them coming back. Owner Ruth says that when she and her husband Walter took over the business, they were impressed by the dedication of the staff and their close and enduring relationships with clients. It’s a legacy that continues. “We treat each of our clients like treasured family members, and will always take the time to answer each question. We want to help you in every way.”
Medical 1 Physician & Healthcare Supplies Ltd.
2347 2nd Ave.